Part of the Fair ecosystem

Support at cost.

No per-agent pricing.

fairdesk.ai/tickets
Tickets
Live Chat
Knowledge Base
Open Tickets
23
Resolved Today
47
Ticket
Status
Priority
Can't access my dashboard
Resolved
High
How to export reports?
In Progress
Medium
Billing question — invoice
Resolved
Low
Widget not loading on Safari
New
High
Live chat & knowledge base included.
AI agent included.

Every resolved ticket has a cost. We show you exactly what it is: the AI processing, the routing, the email notification, the storage.

Cost Breakdown
AI assistance & routing
Ticket storage & history
Email notifications
Analytics & reporting

Three steps. No surprises.

💬
01

Add the widget to your site

Drop a single script tag on your website. Live chat, ticket forms, and knowledge base — all in one widget. Customize colors to match your brand.

🤖
02

AI handles the easy ones

FairDesk's AI agent answers common questions from your knowledge base instantly. When it can't help, it creates a ticket and routes it to the right person.

03

Resolve.

Your team resolves tickets through a clean inbox.

Everything you need. Nothing you don't.

Live chat, tickets, knowledge base, and AI.

💬

Live Chat

Real-time conversations with your customers. Embed a widget on your site in one line. Supports typing indicators, file attachments, and canned responses.

🏷️

Ticket System

Email, chat, and form submissions all land in one inbox. Assign, tag, prioritize, and track — with full conversation history.

📚

Knowledge Base

Build a self-service help center your customers can search. Articles, categories, rich media. Reduces ticket volume by 30-50%.

🤖

AI Agent

AI reads your knowledge base and resolves common questions instantly. When it can't help, it creates a ticket with full context.

💥

Automation Rules

Auto-assign tickets by topic, auto-close after inactivity, auto-escalate by priority. Set rules once — they run forever.

📈

Analytics & CSAT

Response times, resolution rates, customer satisfaction scores. See which agents are fastest, which topics need better docs.

Your customer sees this.

A clean chat widget on your site. No clutter, no branding wars. Just help.

Acme Support
We typically reply in under 5 min
Hi there! How can I help you today?
2:31 PM
I can't find how to export my data as CSV
2:32 PM
Go to Settings → Data → Export. You'll see a "Download CSV" button. It exports all your records from the current view.
AI 2:32 PM
That worked, thanks!
2:33 PM
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"Every SaaS tool gives you a crippled free tier, then forces a cliff into a monthly subscription. We think that's broken. You should keep more of what you earn."

Manuel Zamora
Founder, The Fair Company

Stop overpaying for a help desk.

No per-agent pricing.